We do not encourage returns or exchanges or cancellations, for the following reason,

1. Doesn’t suit the customer

2. Changed the mind after purchase

3. Ordered by mistake

4. Size issues for bangles or width of the motifs

5. Delays in couriers

6. Order reached beyond the event or occasion date

For clarity on the color, quality or size details ,kindly contact our team for real pics in case of ready made jewellery or sarees and similar pics, before placing the order

If you receive a defective item, please contact us with details of the product and the defect.

We need unboxing videos without cuts from the opening of the parcel.

Without unboxing videos damage claims will strictly not be considered.

The product has to be shipped in 48 hours from the time of delivery and tracking number must be forwarded.

Kindly return the parcel through INDIA POST economy only.

We will share the address for return if we accept for it, if in compliance with our norms

Refund or return is the sole decision of the company.

Return shipping charges (from Marabu Aadai to the party) will be provided by the company in case of issues on our end .

We do not offer reverse pickup facility as we use third party couriers and hence the parcels has to be shipped manually by the customer within the stipulated time to the address mentioned by our team. Tracking has to be shared by the customer.

Additional Shipping will be incurred and previous shipping charges paid will not be considered.

In addition, the unboxing video proof has to be submitted right from opening of the courier cover without any cuts in the video.

Upon receipt of the returned product, we will fully examine it and notify you via WhatsApp, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Maximum damage claim is only Rs. 1000 or product cost whichever is lesser.